Frequently Asked Questions
Common questions about SnagID – the snagging and site audit app.
What is SnagID?
SnagID is a snagging and site inspection app for construction, maintenance, and facility management projects. It lets you record snags and defects with photos, organise them into projects and locations, and generate professional PDF and Excel reports.
Does SnagID work offline?
Yes. You can create and update projects, locations, and snags completely offline while you’re on site. When you are back online, you can export and share reports as needed.
What information can I store for each snag?
Each snag can include photos, title, description, assignee or contractor, status, raised date, fix-by date, audio note, and comments. This makes it easy to track what needs to be done and by whom.
What kind of reports can I generate?
You can generate detailed PDF and Excel reports filtered by project, location, assignee, status, and more. Reports can include client details, company information, and annotated photos.
Can I customise labels and terminology?
Yes. You can rename labels such as “Snag”, “Location”, and “Assignee” to match your own terminology (for example “Defect”, “Flat”, “Contractor”). This allows SnagID to fit many different industries and workflows.
Where can I download SnagID?
SnagID is available on both platforms: Download on the App Store or Get it on Google Play.
How do I contact support?
For support or feedback, email us at support@appculus.com. Our team aims to respond as quickly as possible.